"Home and Community Care (Burnie Brae Centre)"
About: Burnie Brae Centre Burnie Brae Centre Lutwyche 4030
Posted by Nia (as ),
I am so happy and grateful to have someone to clean the house since I had my knee replacement. My helper is such a lovely person, seems happy to have a chat with me, and a good worker.
I think she is unhappy because I rang last week to cancel this week's clean as I'd thought I'd still be in hospital, but was discharged earlier than expected. I was happy that she came, but had I still been in hospital, she would have arrived here at her usual time and I would not have been here.
Apparently this is the second time it has happened to her, so it appears there is obviously a lack of communication at Burnie Brae, asking her to drive to homes where there has been a cancellation but no-one seems to have informed her. This may be happening to other cleaners, so there is a problem which I think has to be fixed.
Hoping all will be well soon. Thank you for providing me with this cleaning service.