"Redcliffe Hospital"

About: Redcliffe Hospital / Emergency Department

(as the patient),

I took my partner to the Redcliffe Hospital recently around 4pm and was seen quite quickly then we had to go into emergency room to see if she had had a heart attack. We waited and waited untill a nurse came and gave blood pressure and things, but still no doctor. It was 11:30 when a nurse practitioner came in and said we could go after a panadol was given, he was rude and never seemed to know what he was doing. What a disgracefull hospital there, we will never ever go there again which is scary and to think it's so close. In my opinion a vet could be better.

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Responses

Response from Patient Opinion Australia

The following response has been posted by Patient Opinion on behalf of Metro North Hospital & Health Service:

Dear Steve

All patients who present at the Redcliffe Hospital emergency department are triaged on arrival.

This means that the most unwell patients are seen first.

Depending on the nature of the emergency some patients are required to be observed for a certain time before they are admitted or discharged. Without your specific medical records we are unable to comment on your particular circumstances when you presented to the Hospital.

We are sorry your experience at Redcliffe Hospital was less than you expected.

If you would like to discuss this further and enable us to review your specific experience with us please feel free to contact the Clinical Liaison Officer, Redcliffe Hospital on 3883 7043.

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