"Brain damaged patient crawling out of bed in ICU, Townsville Public Hospital"

About: The Townsville Hospital / Intensive Care Unit

(as a relative),

My daughter in law early 2013 had a teenage sibling admitted to Townsville Public Hospital one Friday night for urgent brain surgery after cracking his skull fooling around with his mates. Doctors and nurses were brilliant until the sibling was admitted to the ICU ward for further treatment. Parents went visiting soon after, and discovered the sibling's arm bandaged and when they made an inquiry, was told by a nurse that the sibling crawled out of bed and was found on the floor. It appears there are no nurses on 24/7 bedside watch. We've found out that more than 200 doctors, nurses and allied health staff have been sacked from the Townsville Public Hospital in the last 12 months. I have been told of other incidences.

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Responses

Response from Client Liaison Officer, Client Liasion Office staff, Patient Services, Townsville Hopstial & Health service

Sorry for the delay in responding to your story. We now have a formal subscription to Patient Opinion. We thank you for informing us of your experience in our intensive care unit, and we are sorry to hear about the experience you describe. We have been trying to investigate this matter but unfortunately our records cannot find reference to the event. We expect The Townsville Hospital to provide one-on-one care in its intensive care unit. Your story is important to us and we want to make sure that we get this right. We would like to further investigate this matter and invite you to contact our Client Liaison Officer on 4433 1074.

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