"High praise for Ipswich Midwifery Group Practice"

About: Ipswich Hospital / Ipswich Midwifery Group Practice

(as the patient),

I would like to take this opportunity to formally, and sincerely thank the staff on the Midwifery Group Practice at Ipswich Hospital for the exceptional services they recently provided to my husband and I in facilitating the safe arrival of our child. Of particular note, Richard (provided my prenatal care) and Lucy (delivered baby).

I have experienced birthing both intermediately (at Ipswich Hospital) and also with the MGP and I would have to say, that the model of care provided to women on MGP is second to none.

The care and attention paid to each woman in all stages - prenatal, birthing and postnatally is a model that encompasses the entire care continuum and is incredibly holistic in its nature. MGP provide a very high standard of education to women and their families (one I have not experienced intermediately nor with the share care arrangement) and are strong advocates for birthing women and their wishes whilst maintaining safety and professionalism at all times. The care that is provided on the early discharge with home visits by midwives is also to be commended - it is here, that a mum can feel comfortable in her own environment whilst being supported by health professionals. There is something to be said about post-hospital care where a mum is not rushing around trying to get to an appointment, rather, where the services come to her, and where she can feel completely at peace with the fact that she is still in her PJ's at 1500 when the midwife arrives knowing that there is no judgement, just support.

I can not speak highly enough of the Ipswich MGP and the services they provide, the staff that man the service nor thank them enough for the opportunity to be supported in such a personalised manner during what can only be described as one of the most important stages of our family life.

Please ensure that a copy of this compliment makes its way to the staff of MGP, I feel it is important that they know the value of the incredible services they provide.

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Responses

Response from West Moreton Hospital & Health Service

Dear Thankful MGP Mum

Thank you for taking the time to write to us on Patient Opinion. Please be assured we have passed your message on to all our staff in the Midwifery Group Practice.

We’re proud of staff like Lucy and Richard who are a credit to our organisation and our community - they were touched by your kind words and hope you and your baby are well.

We know that the birth of a child is an important milestone and every mother deserves the best possible care. We’re proud of the safe and respectful care provided by the team in Midwifery Group Practice and also think the service is second to none!

Congratulations on the birth of your baby and we wish you and your family all the best during this special time.

Kind regards

Ipswich Hospital

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