"Excellent service received at CALMS, Canberra Hospital"

About: Canberra Hospital / Canberra After Hours Locum Medical Service

(as a parent/guardian),

I attended CALMS at the Canberra hospital with my son when he had broken his arm. The service was excellent. My son had a thorough examination from an experienced locum GP, was xrayed with 30 mins and we left with a plaster after 90 minutes in total. I did pay for the service, but was only $40 out of pocket after the experience. Money well spent, rather than clog up the ED for acute cases, take hours of my time and my poor sons time, and cost the health system $$$. I would recommend this service to everyone needing to see a GP out of hours. It is a pity ACT Health didnt triage patients between services, so that patients could accurately weigh up their options and make an informed decision.

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Responses

Response from Patient Opinion Australia

This response has been posted by Patient Opinion on behalf of Health ACT Government.

Canberra Hospital thanks you for your feedback, if you would like to discuss the triaging process in more detail, please contact our Consumer Feedback area via HealthACT@act.gov.au

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