"Would like more contact with RSL Care."
About: RSL Care RSL Care Fortitude Valley 4006
Posted by Likethingsclean (as ),
I am not sure what the RSL Care cleaner is suppose to be doing. I have asked the cleaner for a list or file of what is suppose to be done, but they never give me one. I have asked three times now. I would like the file of duties so I can determine what is reasonable for me to expect. There has been no paper work regarding this at all and my current cleaner can't seem to help.
The man who comes to clean for me is ok, but there are a couple of issues that keep arising. He takes the mop and bucket into the bathroom and will fill it up with hot water and then mops the bathroom and toliet, and then just brings a wet mop, through my loungeroom, and just mops the kitchen, leaving smears. I have asked that he take the bucket to the kitchen as well, but it doesn't happen.
Also, the grouting of my bathroom was looking grungy, and when I pointed this out to him, he told me it was the grouting, but the young girl who came before, cleaned it with water and vinger and it use to look wonderful.
Finally, he seems to clean the hair from the drain only occasionally, 1 in 6 cleans. But as I don't know what to expect, I don't know whether I can say, 'that's not good enough'.