"Mix up with appointment has caused distress"
Posted by Aunty (as ),
I am very disappointed about the way I was treated by a staff member employed by Indigenous Health.
I have attended the Asthma clinic at Robina, my first visit went really good. However after that it seemed to go down hill.
I saw a staff member in around June, I was told this was going to happen and that was going to happen but nothing happened.
So I tried to ring this person, received no call back. I was then told I was to have a meeting early with the team - early August. On this day there was a meeting at Kalwun about dementia and and as my husband is suffering with this complaint and I felt I needed to learn more so I put my name down to attend, and texted and asked if I could have my appointment in the afternoon. It seemed this text was ignored and a few days later I received a letter from Mungulli to say I had an appointment at 8. 30 on this day.
As I am elderly I feel I deserve to be treated like a human being, by one of my own people. Not like a 6 year old.
I have never done anything like this before, however, I have never been treated like this before by a member of the Indigenous staff of Queensland Health. Had they explained to me how things worked I may not have been so upset. Also as a Community elder I feel we all deserve respect and should be called Aunty for all the work we do within the Communities and without us and our fighting for all these things like education, health and housing, over many, many years we would not be where we are now.