"The wait was too long at Ipswich Hospital "
About: Ipswich Hospital / Gynaecology Ipswich Hospital Gynaecology Ipswich 4305
Posted by Froggy (as ),
I have been referred to the Ipswich hospital by my GP for endometriosis earlier this year. I was given an appointment in September first with a nurse practioner who it seemed couldn't do anything for me. I was then asked if I still needed an appointment at the hospital. I did so I got an appointment at the gynaecology clinic at the Ipswich hospital. My appointment was at 3: 15, I was seen at 4: 40, 1h25m wait with no explanation. I was then told by the consultant that they had people off sick and rather than cancel the clinic were just making people wait. Well, maybe you should tell people in that case. I had to leave work early and ended up waiting nearly 1h30. A bit more communication wouldn't go amiss. The main reason for the referral is the fact that I can't have children at this stage. The gynaecology clinic being in the same place as the antenatal and pedatrician clinic I was surrounded by pregnant women and newborn, not the happiest thing when you can't have babies yourself.
I was seen by a consultant (still not a doctor) who even though had the whole referral from my doctor and the notes from the nurse practioner made me repeat my whole story. I was advised that they would do a laparoscopy but that if they found too much endometriosis they wouldn't be able to remove it and would have to pull out and send me to the Royal Brisbane Hospital for a second laparoscopy which means another surgery under general anaesthetic. What is the point of doing a surgery you're not sure you'll be able to complete?
Ipswich hospital has wasted my time, the communication has been terrible, a 6 month wait time just to see a consultant who makes you wait 1h30 to be seen is just poor customer service..
Overall a very poor customer service.