"Milly went above and beyond"

About: Box Hill Hospital MIA Radiology

(as a staff member posting for a patient/service user),

I recently escorted a patient to Box Hill Radiology for an MRI. My patient and I were met by nurse Milly who could not do enough to make us comfortable and happy. Milly went above and beyond to keep my patient pain free, comfortable and up to date with what was happening. In my opinion Milly is a fantastic asset to what seems like a wonderful supportive team of staff.

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Responses

Response from Alan Lilly, Chief Executive, Eastern Health

picture of Alan Lilly

Dear Nursey

Thank you again for taking the time to tell us about your experiences within Eastern Health whilst caring for our patients. Your comments about Nurse Milly are such a delight to read and Nurse Milly is clearly making a difference to many patients and their families. I would encourage you to consider nominating Nurse Milly in the next round of Eastern Health awards in 2016 (as you may be aware, the 2015 round has just concluded and we have the Grand Final [the Aspire to Inspire Awards] taking place in September 2015. I will pass your feedback on to Nurse Milly and let her managers know too about your observations. Thanks again for taking the time to tell your story. Kind regards and many thanks, Alan Lilly

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