"Very happy with care at Box Hill"

About: Box Hill Hospital

(as the patient),

I was a patient in Box Hill Hospital last week and I was very happy with the care I received from the doctors, nurses and other members of the healthcare team.

I particularly want to thank ED nurse Bart, short stay nurse Sophie and Eric the physiotherapist who all attended my care. I found these individuals very helpful as they made sure I was aware of all information relevant to my care and they explained all procedures prior to receiving them. Overall a great stay in Box Hill.

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Responses

Response from Jo Gatehouse, Director, Quality, Planning and Innovation (Acute Health and Consumer Participation and Patient Experience), Eastern Health

picture of Jo Gatehouse

Dear happypatient,

Thank you for sharing your experience of care at Box Hill Hospital last week. Our staff are committed to providing high quality care to our patients (which includes providing timely and relevant information) and it is always a pleasure to receive positive feedback like this. I will ensure that your feedback is passed on to our frontline staff and their managers, particularly the individual staff members that you have mentioned.

Thank you again and I do hope that you are well on the road to recovery!

Kind regards,

Jo Gatehouse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful