"Emergency department very cold and drafty."
About: Box Hill Hospital / Emergency Department Box Hill Hospital Emergency Department Box Hill 3128
Posted by Chan (as ),
I want to advise that many of the female toilets do not have sanitary waste bins which means pads and tampons are placed in the normal bin. The staff I spoke to seemed unaware that not all the toilets had sanitary disposal units until I pointed it out.
Also, the waiting area in Box Hill Emergency seems to have been poorly designed as it is very cold. There is a constant draft from the door and most people are complaining to the nurses about it. They said it has been like this since it opened and many people have made comments but as yet, it seems that nothing had been done to remedy it or the poor processing procedures for triage. Maybe a ticket system is needed as it seems that no one knows who is waiting and who had been seen by the triage team.
The staff that I have seen, however, have been outstanding.