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"High quality , professional care in a friendly environment"

About: Yarra Ranges Health

(as the patient),

Just recently, I was admitted as day patient at Eastern Health, Yarra Ranges for an elective Colonoscopy. I was treated with a high level of care in a professional manner in a friendly environment.


Response from Alan Lilly, Chief Executive, Eastern Health

picture of Alan Lilly

Dear Susie

Thank you so much for sharing your story about your recent experience at Yarra Ranges Health (YRH) in Lilydale. At Eastern Health, we really do encourage and welcome feedback, and your personal story is sure to be a welcome boost in the day of our staff at YRH. We are really proud of the care and service provided by our staff at YRH and it's a terrific service to our community in the east. I will be sure to pass on your feedback to our front line staff and their managers too.

Thanks again for your feedback Susie and I hope that you are well on the way to a full and speedy recovery too.

Kind regards, Alan Lilly

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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