"Julia was wonderful help and a credit to your organisation."

About: Home and Community Care (Brisbane North PHN)

(as the patient),

I get help for transportation and I just wanted to say that Julia was very, very, helpful. She has provided me with a lot of information, telling me things I didn't know, answering all my questions, and I asked her so many. Julia seems to know exactly how to speak to people of my age and wasn't the least bit condescending. It is refreshing to have someone so lovely. I cannot speak highly enough of Julia and wanted to say she is a credit to your organisation. Thank you so much for all your wonderful help.

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Responses

Response from Brisbane North PHN

Dear Nonna,

Thank you for your positive comments, we appreciate the feedback you have provided. We are pleased that you are happy with the services provided and they have been helpful to you.

Thank you for taking the time to provide this feedback as this will assist in ensuring you continue to receive a good quality service.

Kind Regards,

Brisbane North PHN.

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