"Great work by Child Safety Intake"

About: Department of Communities, Child Safety and Disability Services

(as other),

Very recently I completed a notification of concern to the Department of Child Safety in relation to a client with Jude, a Child Safety Officer at the Far North Queensland Regional Intake Service. The following day Jude provided a fantastic email response, detailing the steps that would be taken in response to the information I provided and advised of further areas for investigation. In the many years of doing these notifications, I have never received such feedback. Working with Child Safety on this occasion has improved my ability to manage the client and promote safety for a vulnerable person. Thank you Jude for your timely and thorough response.

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Responses

Response from Michael Linnan, Regional Executive Director, Department of Communities, Child Safety and Disability Services

Dear J,

Thank you for your feedback. I have passed it onto Jude in our Regional Intake Service. The safety and welfare of vulnerable children and young people is of paramount importance to us and we are committed to providing excellent customer service. I’m very pleased to hear that you were happy with the information that Jude was able to provide.

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