"Confirming a procedure at Box Hill Hospital"

About: Box Hill Hospital

(as the patient),

After waiting on a waiting list for months to have a polyp removed from my bowel, I received a date to be admitted to hospital but I needed to confirm by phone automated or email.

As I need to take medication and have a liquid diet one day before, I wanted confirmation I was booked in I was told they do not confirm.

So I do not know if I am booked in or not.

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Responses

Response from Gayle Smith, Executive Director, Quality, Planning and Innovation, Eastern Health

picture of Gayle Smith

Dear Concerned Patient,

I am sorry that you have not been able to clarify whether or not you are booked for your procedure.

I would be most happy to make sure this is followed up for you if you would like to contact me. Please call me on 98953259 or email me at gayle.smith@easternhealth.org.au.

Hope to hear from you soon.

With regards,

Gayle Smith

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