"Psychological Assistance"

About: Brisbane MIND (Brisbane North PHN) Specialists in the Blair Electoral District

(as the patient),

I was in the middle of what felt like a complete nervous breakdown. I had chronic health issues caused by Postural Orthostatic Tacychardia Syndrome (POTS), I had financial difficulties, I had just been fired from my job due to my ongoing ill health and I was dealing with major issues in my marriage. It felt like my life was falling apart. I had severe anxiety and depression. In reality though I had been struggling for years but there was a few major incidents that triggered the breakdown. Everything was overwhelming and I couldn't control my mind or thoughts. I literally felt like I was losing my mind.

But from the first appointment with Julee I started to feel a difference. Each week she would allow me to talk about what was happening for me whilst also giving me the guidance to help me understand myself and everything that was happening. She helped me work out why I felt or reacted the way I did and gave me tips on how to handle situations in future. Yet at each point she was never telling me what I should or shouldn't do but asking the right questions to enable me to answer these for myself. And if I was struggling to make sense of something she would help me to view it in alternative ways that enabled me to understand. I felt fully supported, never judged, only complete understanding and the certainty that she was there to help me overcome my issues. And although I will probably always have anxiety she has taught me better ways to handle it and not let it control me as it did in the past. And in regards to the depression I am actually able to feel happy again.

Today I had my last session with her and although I feel great and no longer in great need of her services I will miss having her to talk to regularly and assist me with understanding myself and coping with the anxiety and other psychological issues I experience. There are honestly no words that can fully express my gratitude to her and convey just how much she has helped me. Thank you so much.

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Responses

Response from Brisbane North PHN

Dear Gonzo,

Thank you so much for taking the time to let us know about your experience of the Brisbane MIND program and your practitioner, Julee. It is wonderful to hear how the sessions have helped you handle your anxiety and depression and move forward. We will pass your thanks on to Julee.

All the best with your ongoing journey.

Kind Regards,

Manager, Brisbane MIND.

Brisbane North PHN.

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