"Doctor and nurses wonderful at emergency department"

About: Box Hill Hospital / Emergency Department

(as the patient),

My husband came in with a broken hand.

He was dealt with so professionally that I just want to thank Asha and the nurses that made him feel relaxed. We were surprised at how good he was treated compared to another emergency hospital that we won't name.

Keep up the great work you all do.

Thank you.

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Responses

Response from Jo Gatehouse, Director, Quality, Planning and Innovation (Acute Health and Consumer Participation and Patient Experience), Eastern Health

picture of Jo Gatehouse

Dear Madkay,

Thank you for sharing your story on Patient Opinion. Whilst we value feedback about areas for improvement, it is always encouraging for our staff to receive positive feedback about the work that they do!

I will pass on your feedback to Asha and the other staff in the Emergency Department at Box Hill Hospital - thank you again!

I do hope that your husband's hand is well on the way to recovery!

Kind regards, Jo Gatehouse

  • madkay thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too