"Eastern Health Angliss Hospital Birth and Recovery"

About: Angliss Hospital / Maternity

(as a parent/guardian),

We had our baby born at the Angliss Hospital in December of 2015. The whole experience was fantastic. The staff were so helpful and caring which made us feel welcome and safe. This has helped the recovery in more ways than one. The Doctor that performed a C section visited us several times to make sure we were ok. The surgery went really well and staff took their time to understand my wife's needs and medication preference. We were home before we knew it and often we speak about how time flew when we were there and what a positive and easy experience it was to have our baby at Angliss Hospital. My wife ( and I agree since I had a chance to taste some) thought that the food was delicious. Eastern Health has proven that its only a myth that hospital food is not good.

For this experience we give Eastern Health's Angliss hospital 10 out of 10 stars!

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Responses

Response from Alan Lilly, Chief Executive, Eastern Health

picture of Alan Lilly

Dear The Wound,

Many thanks for your feedback shared on Patient Opinion and congratulations on the birth of your baby - I hope that you are all doing well.

We really appreciate you sharing your story in this way as it's great to celebrate and acknowledge when we do things really well and to know what matters to our patients and their families. When I read your story, I see that the caring and attentive aspects of our care is what made a difference and so pleased to read your feedback on the food too. We are really proud of the improvements we have made with regard to the quality, variety and presentation of the food so your feedback is very timely.

I will have great pleasure in passing on your feedback to our staff so thanks again for taking the time to write. I trust that you and your family are enjoying your new baby and wish you well for 2016.

Kind regards, Alan Lilly.

  • The Wound is the Place where the Light enters you thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too

Update posted by The Wound is the Place where the Light enters you (a parent/guardian)

Dear Mr. Lilly thanks so much for your wishes and keep up the good work, you guys are doing an amazing job. Also thanks very much for making Eastern Health part of Patient Opinion - what a great way to share, learn and improve.