"Round and round in circles and still no appointment."

About: Canberra Hospital

(as the patient),

Canberra Hospital has refused to even give me an outpatients appointment because they state my doctor 's referral was not good enough, as my doctor asked for an opinion and ongoing management from a specialist clinic for severe pain. There reason for not giving me an appointment  - the specialist read the referral and doesn't deem it urgent and triaged as such. I'm a bit confused I was referred to a specialist so he could exam me at an outpatients appointment and find the problem. I live 5 hours from Canberra.  My doctor referred me because he is not a specialist. How could my doctor add more information when the doctor does not know what is wrong? I've gone round and round in circles and 6 months later still no appointment. My condition has worsened and I feel like no-one is listening

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Responses

Response from Patient Opinion Australia

This response has been posted by Patient Opinion on behalf of ACT Health:

Thank you for your feedback. ACT Health would like to investigate this matter in more detail. If possible please send us your contact details via email healthfeedback@act.gov.au or phone (02) 6207 7627.

Kind regards,

Jack

ACT Health

  • Southcoast doesn't think this response is helpful
    {{helpful}} other {{helpful == 1 ? "person thinks" : "people think"}} think it is helpful

Update posted by Southcoast (the patient)

You have already responded blamed it on the Drs referral still no appointment

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