"Box Hill Hospital - Eastern Health Plastic Surgery"

About: Box Hill Hospital Eastern Health

(as the patient),

Three years ago I ruptured the UCL ligament in my thumb and yesterday had surgery to repair via a free tendon graft. Whilst it is too early to write about the success or otherwise of the surgery the standard of care received from the whole team was excellent and leaves me feeling confident going into the recovery period. Without exception the staff were consistently professional and caring. A big thanks to the whole team.

Responses

Response from Alan Lilly, Chief Executive, Eastern Health

picture of Alan Lilly

Dear cp1010

Many thanks for sharing your story on Patient Opinion. I absolutely understand that it might be premature to predict the ultimate outcome but I am delighted to also read that you are so very happy with the care which you received and also, that the staff were consistently professional and caring.

I will be delighted to share this feedback with the Box Hill management team who will ensure that it is also passed on to the front line staff involved in your care.

Thank you so much for taking the time to write and I wish you a speedy recovery.

You may also be interested to know that this is the 236th story since we started using Patient Opinion in early 2015 and as at today, these stories have been read more than 92000 times. It's a great way to spread the word!

Thanks again for getting in touch and helping us spread the word on when we do things well - it's reassuring for all of us involved in delivering and receiving health care,

Kind regards, Alan Lilly

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