"I felt I mattered at Yarra Ranges Health."
Posted by I mattered (as ),
My husband and I got some gut wrenching news recently - we went in for our 13 week ultrasound only to find that our baby's heart had stopped beating some time ago. We had no warning signs that anything was wrong. It was a 'missed miscarriage'. After some not so great service at the Angliss hospital, we were scheduled in for a d&c at Yarra Ranges Health. I can not begin to describe the wonderful service I received from all staff - from the moment I walked in to reception, to the time I was leaving. Every single staff member made me feel that I mattered. And at such a difficult time, I can not explain how much that meant to me. They were so thorough, explained everything to me, assured me and put me at ease. During the most nerve wracking time (getting into that bed in the operating theatre) I was made to feel completely comfortable, everyone was chatting to me and so friendly. The doctor comfortingly held my hand as I went under. Recovery staff were also amazing. Thank you Yarra Ranges Health for making one of my darkest days a positive experience. I just wish you would open up a delivery ward so that next time, if I was to have a successful pregnancy, I could come back to you. Thank you.