"Day surgery"

About: Yarra Ranges Health

(as the patient),

Recently went to Yarra Ranges Health in Lilydale, Victoria for day surgery as a public patient.

Very professional and excellent care.

From admission to leaving was handled thoroughly. All information was checked and double checked as to whom and what was being done. From the admission nurse, then the theatre nurse, the surgeon and the anaesthetist, and finally the after care nurses. All were very personable and showed genuine care. The theatre nurse and the anaesthetist, both had time for a one on one personal chat and showed genuine interest. Very happy with the service provide here.

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear happy public patient

Thank you so very much for providing your feedback on Patient Opinion. I am so proud of the whole team who work at Yarra Ranges Health. We receive a lot of really positive comments from patients and family about the courtesy and kindness of our staff.

As you have pointed out, this really makes a difference! It will give me much pleasure to provide all staff at Yarra Ranges Health your feedback.

Take care and trust you are well on the road to recovery following your procedure.

Kind regards

David

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story

;