"Nothing but bad experiences"

About: Fiona Stanley Hospital

(as the patient),

I have been an inpatient at this facility 3 times in the last 10 months. Nothing but bad experiences each time. I was discharged the first time with an infection I picked up there due entirely to appallingly low levels of hygiene.

On every admission I was repeatedly given wrong meds at wrong times and told just take them. Down the toilet they went.

On my last discharge the schedule 8 drugs I was required to hand over, were stolen. Remarkably, when I told them I was calling police, they were found.

Being in the health industry, I am fortunate enough to know right from wrong but I pity the mainstream patient who knows no better.

I am too scared to ever go to that 3rd world "hospital" again.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Opinion Australia

The following response has been published by Patient Opinion on behalf of Fiona Stanley Hospital.

Dear Bad experience

Fiona Stanley Hospital strives to ensure every patient is given the best care possible and has a positive experience within our health service. We encourage people with concerns to contact us in writing so we can continue to improve the care we provide to patients and their families. We have a dedicated Patient and Family Liaison Service who are able to speak to patients and their families/carers about any concerns, complaints or compliments regarding the care they have received. Our Patient and Family Liaison Service can be contacted via email fshpatientfamilyliaison@health.wa.gov.au or telephone 6152 4013.

Kind Regards

A/Manager Patient & Family Liaison Service | Safety, Quality & Risk

Fiona Stanley Hospital

  • Bad experiences doesn't think this response is helpful
    {{helpful}} other {{helpful == 1 ? "person thinks" : "people think"}} it is helpful

Updates, changes and questions related to this story

Recently read

Shift-Alt-R