"So caring at Maroondah Hospital."

About: Hospital Admissions Risk Program - Eastern Health Maroondah Hospital Maroondah Hospital / Emergency Department

(as a service user),

Visited many times over the last few years and several time in the past year, and would like to thank all at the Ed dept, the doctors and nurses I saw, for all the good care I received.  Thank you so much.

On to the ward to look after my respiratory problem, at 3north.  Again I would like to thank everyone who attended me, the caring doctors and nursing staff, you were lovely caring for me and some good advice. The best ward.  Once again thank you.

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Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear Seen often

Thank you so very much for taking the time to provide your feedback on Patient Opinion. It makes me very proud to hear that your experiences both within the Emergency Department and ward 3 North at Maroondah Hospital have resulted in positive experiences.

It will give me much pleasure to pass your feedback on as I know this will mean a lot to the teams working on these areas.

Many thanks again and kind regards

David

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Update posted by Seen often (a service user)

My story here is an update and extension of my previous story. Thank you for taking the interest in my story and my stay at Maroondah Hospital.

Last week I told you about the care I received at the hospital. I would be pleased if you could pass on some more thank you's. To the imagine and X-Ray Department for their care. The most important help I received was from the ambulance men and women. I can't thank them enough for their quick response and care. Last of all the Chemist staff and Out Patient Department, a big thank you. Next time I would love to have some input on the subject of what is good and could be better. I have worked in maintenance for many years so would love to share my story with you. But thank you once again.

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear Seen often

I will certainly provide your positive feedback to the staff of the Imaging / x-ray department and also the Outpatients Department staff. Unfortunately, I am not in a position to personally thank the ambulance or chemist staff.

At Eastern Health, we have a 'consumer register' for people who are interested in being involved. If you would like to find out more about this, please contact me at david.plunkett@easternhealth.org.au If I have misinterpreted your comment re sharing your story, I'd also be keen to explore this a bit further with you, so please let me know either way!

Many thanks again and kind regards

David

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