"Critical injury overlooked"

About: Fiona Stanley Hospital Royal Perth Hospital

(as the patient),

After a road traffic accident last year, which incidentally was not my fault, I was taken to Fiona Stanley Hospital for assessment. I was found to have a broken tibia, de-gloved left shin and a badly lacerated left heel. These injuries were cleaned and bandaged with a view to operate later that day. Although I had been thrown from the motorcycle (approximately 20m) and my helmet was damaged on both sides/clothes torn off, the Emergency Dept. neglected to scan me and admitted me to the ward. My leg was fixed up the next day and the day after I was given crutches to get around. After using the crutches for 24 hrs and suffering ever increasing pain across my shoulders I requested that the doctor investigate, and after a CT scan found that I had a broken neck, at which point I was referred to Royal Perth Hospital. After X-ray, CT & MRI I was found to have a second fracture in my lower spine as well as a broken neck. This resulting in spinal surgery and a halo and body brace being fitted for three months. The surgeon explaining that getting on the crutches could have resulted in quadriplegia, and that I was very lucky not to have ended up in a wheel chair for life.

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Responses

Response from Patient Opinion Australia

The following response has been published on behalf of Fiona Stanley Hospital by Patient Opinion Australia:

Fiona Stanley Hospital strives to ensure every patient is given the best care possible and has a positive experience within our health service. We encourage people with concerns to contact us directly so we can continue to improve the care we provide to patients and their families. We have a dedicated Patient and Family Liaison Service who are able to speak to patients and their families/carers about any concerns, complaints or compliments regarding the care they have received. Our Patient and Family Liaison Service can be contacted via email fshpatientfamilyliaison@health.wa.gov.au

or telephone (08) 6152 4013.

Angela Piscitelli

Manager, Patient and Family Liaison Service South Metropolitan Health Service Fiona Stanley Fremantle Hospitals Group

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