"Great form of communication"
About: National Capital Private Hospital National Capital Private Hospital Garran 2605
Posted by Relieved daughter (as ),
Recently my mum had to have surgery. She lives in another state and it was all very last minute so I couldn't be there with her. As she had no other family there I was very nervous (as any daughter would be) and worried about how I was going to know if she was ok etc.
The night before my mum went in for surgery she received a text message letting her know to share the link provided for family to keep updated. What a relief that one little link was! I was able to check in throughout the day and got real time updates as to when she was in surgery, out of surgery, what room she was in and a direct phone number to her room. I felt like I could keep updated without having to interrupt the very busy staff by calling for constant updates.
Well done Healthscope, hopefully hospitals all over Australia adopt a similar system.