"Mum's aged care assessment"

About: WACHS South West Regional Aged Care

(as a carer),

A quick thank you to Craig from the South West Aged Care Team for completing the assessment with sensitivity and humour. Mum is very independent and Craig respected this and was very respectful of her. Thank you

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Responses

Response from Trisha Power, Regional Manager Aged Care, WACHS - South West

Dear grateful daughter,

Thank you for your appreciation posted on the Patient Opinion website. It is wonderful to read that Craig from our Aged Care Team was polite and courteous when assessing your mum and that this resulted in a good outcome. Our staff are committed to providing high quality patient centred care to our community and do strive to be very respectful of a patients needs.

It is great to receive feedback like yours as it reinforces that we are achieving what we strive to do. I have passed your lovely comments on to Craig.

Thanks again for taking the time to share your appreciation on Patient Opinion.

Kind regards

Trisha Power, South West Regional Manager Aged Care

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