"Thank you to the staff at my appointment."

About: Sydney / Sydney Eye Hospital

(as the patient),

Good afternoon to Lesley.

I thank you for your help in arranging the appointment for today.

The outcome was the doctors  were unable to say what was going on with the eyes after doing several tests,  a monthly check up to monitor the situation has been arranged for later in the year.

The staff were very thorough in explaining the procedures and the outcome of each procedure.

I commend their professional attributes and respect.

The findings of today places a much more ease of mind to the situation.

I also feel I am  consciously aware, I may have been lead down an unnecessary road in  the confusion.

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Responses

Response from Jennie Barry, Director of Nursing & Support Services, Nursing Services, Sydney/Sydney Eye Hospital

Dear moonshile

Thank you for taking the time to recognise Lesley and the other staffs respectful and professional care shown to you while being treated at Sydney/Sydney Eye Hospital. Through sharing your experience on Patient Opinion our staff and services are more widely acknowledged and I am very proud of their commitment to ensuring each patient is treated with respect and their individual needs are met.

It is reassuring that you are now feeling more at ease with your health, while further treatment and monitoring is ongoing.

Lesley and her staff have been notified of your story on Patient Opinion and are grateful for your feedback.

Kind regards

Jennie

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