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"Paediatric Emergency Ward, Box Hill Hospital."

About: Box Hill Hospital / Emergency Department

(as a parent/guardian),

I spent 4 hours in the paediatric emergency ward this afternoon/evening with my child after a bicycle accident on the way home from school.

My child required stitches, X-rays and eventually a plaster cast on their arm.

The staff we came into contact with were polite, kind, caring and they thoroughly explained all the processes my child had to go through.

Thank you for all your care and expertise. I cannot thank you enough!


Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear Cs mum

Thank you so much or taking the time to provide your feedback on Patient Opinion. I was so pleased to hear of the positive experience you and your child had in the Paediatric Emergency area at Box Hill Hospital.

I will make sure the staff receive your feedback and thank you for recognizing their efforts in providing courteous and kind care.

I hope your child is on the road to recovery.

Kind regards


  • Cs mum thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too