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"Marvellous care in Emergency Department and ICU"

About: Sir Charles Gairdner Hospital / Emergency Department Sir Charles Gairdner Hospital / Intensive Care Unit

(as a parent/guardian),

Our child was admitted to the Emergency Department recently and from the time the ambulance picked them up my child could not have been in better hands. The emergency team were very professional as were the ward staff. My child was transferred to ICU and put in an induced coma - confronting for loved ones but ALL the team there have been marvellous. Not only with their care of our child but their kindness to us has been so good. Even when ringing in the middle of the night they never made it feel like it was a nuisance to them!

My child is now in the high dependency ward but we will never ever forget the care they have received from all the doctors, nurses and support staff at ICU.

Responses

Response from North Metropolitan Health Service

Dear Unforgettable Care

Thank you for taking the time to share your recent experience at Sir Charles Gairdner Hospital with us. As a parent, it is always difficult to see your child unwell. I am glad that your experience was one of professional and compassionate clinical care. I do hope that your child’s health continues to improve. I will make sure that I relay your appreciation and feedback to the Emergency Department and Intensive Care Unit teams.

Kind regards

Dr Theresa Marshall, Director of Safety, Quality and Performance

Sir Charles Gairdner and Osborne Park Health Care Group

On behalf of

Tony Dolan

Executive Director

Sir Charles Gairdner and Osborne Park Health Care Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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