"Fantastic care at Kununurra Hospital"

About: GPs in the Durack Electoral District Kununurra Hospital

(as the patient),

I had to undergo surgery for an injured foot under general anaesthetic. I was referred by Kununurra Medical next door to the hospital, was seen by the general surgeon 2 days later and was operated on the next day.

The procedure was explained to me clearly not once but twice and I was encouraged to ask questions.

Pre-op and post op care was exceptional. My operation went ahead at exactly the time planned. Every member of staff I came into contact with from the lady that served my meal and (plentiful) drinks, to the nurses to the anaesthetist and larger than life super-surgeon, were all incredibly friendly and efficient. All this on what turned out to be the busiest day for the hospital this year.

A particular shout to the amazing midwife from Tanzania who doubled on this busy day as ward nurse and provided post op care that was second to none.

I had a follow up appointment the following day at the Coolibah Centre. Again I was seen promptly and treated with utmost courtesy and efficiency.

Keep up the good work KDH!

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Responses

Response from Maureen Crowther, Patient Opinion Cordinator, Nursing, WA Country Health Service

picture of Maureen Crowther

Dear Rab3331,

Thank you for sharing your story and recent experience at Kununurra Hospital. I am pleased to hear it all went well and you felt safe and well cared for.

It is wonderful to hear that your hospital stay was met with caring, efficient and professional staff throughout your stay. Our staff do an amazing job and sometimes in challenging circumstances. Your kind words of appreciation will go a long way.

I have forwarded your story to the East Kimberley Operations acting manager to share with the staff and to pass on your appreciation.

Best wishes for a speedy recovery.

Kind regards

Maureen Crowther

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