"Outstanding care at BlueCross Broughtonlea"
About: BlueCross Broughtonlea BlueCross Broughtonlea SURREY HILLS 3127
Posted by outstanding care (as ),
My father was a resident at Broughtonlea from early last year until his passing recently.
The care he received during his period of residence was nothing less than outstanding.
The staff involved in his care did so for my father with skill, respect and compassion at all times: this included not just the staff providing his nursing and personal care but the cleaners, kitchen staff, laundry staff and the staff in the cafe. They all became friends to both my father and my family. The staff went above and beyond what was required of them and nothing was too much trouble.
My father passed away at Broughtonlea a short time ago, and even at this most difficult of times, the staff were faultless in their professionalism as well as kind and comforting to us, his family.
I would highly recommend Broughtonlea to anyone who was looking for residential care for themselves or a valued family member.
I hope that the high standard of staff training and morale remains a marker of your business in the future.