"Wonderful Care at Royal Perth Hospital"

About: Royal Perth Hospital

(as the patient),

Recently I had cause to access emergency services at Royal Perth Hospital.  From the moment I stepped into the Emergency Department to the time I was discharged from the Transit Louge I experienced exceptional and first rate care from each and every aspect of the service from clerical, nursing, surgical and support staff.

The efficient treatment from the triage nurses who provided me with compassion and went above and beyond in trying to get me comfortable as soon as possible, to the nursing staff in ED who, even though they were busy, took the time to ensure I was as comfortable as possible even though I was in a great deal of pain.

The Medical staff who provided a quick diagnosis and the surgical team who took the time to explain the operation that I was being admitted for and possible scenario's of what to expect after surgery.

Ward 4A who had the most amazing nursing staff who assisted with preparing me for surgery to my post-operative care to in-depth discharge information to prepare me to go home and recover.

Finally the wonderful nursing staff in the Transit Lounge who made sure I was comfortable, provided advice and had everything I needed to go home.

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Responses

Response from Aresh Anwar, Executive Director, Royal Perth Bentley Group

picture of Aresh Anwar

Dear Please Patient,

Thank you for taking the time to share your recent experience at Royal Perth Hospital. It is extremely pleasing to hear such positive feedback as all our staff try their very best to ensure all patients whom attend RPH are treated with kindness and respect.

I will be sharing your experience with the staff in the areas you mentioned as well as to all staff who attend our regular staff forums so we can continue to strive to provide a leading consumer focused service.

Thank you once again for taking the time to write about your visit to RPH and I hope that you are making a speedy recovery.

Dr Aresh Anwar

Executive Director

Royal Perth Hospital

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