"Recent Eye Surgery"

About: Bentley Hospital / Day Surgery Unit Royal Perth Hospital / Eye Diseases and Surgery (Opthalmology)

(as the patient),

I had been diagnosed with shallow angle in both eyes by Specsavers in Belmont WA, who immediately referred me to RPH (Royal Perth Hospital). They initially gave me laser treatment in both eyes to attempt to relieve the pressure build up which was causing severe pain around the eye sockets. My situation continued to be monitored, until I had a severe and prolonged period of pressure pain, which signaled the need for surgery, which was booked one week after this attack.

I was filled with trepidation, but the staff at Bentley were professional and understanding with my individual fears, even though they carry out huge numbers of similar operations weekly. Everyone looked after me in a kind and courteous manner and I now feel so much less stressful about the need for two eye operation. 

Responses

Response from Aresh Anwar, Executive Director, Royal Perth Bentley Group

picture of Aresh Anwar

Dear Trepidation

Many thanks for taking the time to write. Any interaction with the a hospital when you are feeling vulnerable is as you highlight, has the potential to be very stressful. The team at Bentley are hugely experienced, dedicated and compassionate, and are continuously using feedback from patients to ensure they are able to meet their needs. They will be elated to read your feedback.

Can I thank you on their behalf, assure you that I will share your feedback and wish you a rapid recovery.

Sincerely

Dr Aresh Anwar

Executive Director

Royal Perth Bentley Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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