Posted by Astounded (as ),
My father was admitted to Box Hill Hospital (Eastern Health) in VIC to have a procedure carried out.
My father was diagnosed (by the same hospital) roughly 6 years ago with Coeliac Disease and requires a gluten-free diet.
We filled in his ‘food menu’ card requesting a gluten free meal on the second night of his stay. He was presented with nothing more than a plate of salad for his dinner.
We asked for an actual meal and were told by kitchen staff to speak to the nurse.
We spoke to the nurse and were told to speak to kitchen staff.
In the end, my mother purchased a meal at the Zouki cafe downstairs in the hospital which yes, provides gluten-free options.
I find this absolutely astounding that it seems that the hospital not only doesn’t provide highly nutritional food (high sugar fruit juice was presented along with the salad) but doesn’t offer replacement meals for patients with allergies, dietary requirements, and diagnoses given to them by teams within the hospital!
Eastern Health, you provide great care in so many other ways - please get your act together with this!