"My admission"

About: Box Hill Hospital / Emergency Department Box Hill Hospital / Neurosurgery

(as the patient),

Hello, I recently have been admitted into the Box Hill hospital and I can honestly say that it has been one of the most helpful and amazing experiences of my life. They are always concerned about my well-being and have the utmost care for me. It has made my recovery faster and a lot more enjoyable. All the staff are amazing and helpful, however my nurses from my administration in ED (Sam, Cara) to the neuro ward nurses (Nat, Polly, Grace, Kat) they have made me so happy and I hope all my hospital trips are like this one. Thank you for the professional care that they have provided. Keep it up ladies and keep making patients feel welcomed leading them to a faster recovery.

Staff attitude

Staff attitude


Pain relief

Pain relief


Nurses

Nurses


Staff skills

Staff skills

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear capellajq86

Thank you so much for taking the time to share your feedback on Patient Opinion.

No-one wants to go to hospital so I was so pleased to read how the staff looked after you. It’s very clear from your feedback that the Eastern Health values of Patients First, Kindness, Respect, Excellence, Agility and Humility are alive and well!

It will give me great pleasure to share your feedback not only with Sam, Cara, Nat, Polly, Grace and Kat but also with the managers of the Emergency Department and the neuro ward.

I trust you’re on the road to recovery and wish you the best of health.

Kind regards

David

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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