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"My brother's release from Flinders"

About: Flinders Medical Centre / Cancer Clinic

(as a relative),

My brother who has terminal brain cancer, was admitted to Flinders acute care recently following a nasty fall. 

Just prior to his release from the ward his nose started bleeding, enough that blood was dripping on the floor. I feel this was basically ignored by staff.

He was released into the care of his x-wife, who was expected to walk him from the ward to the car park. My brother cannot walk properly, he shuffles now. 

The result of what I believe was very unsafe practise was, he had another big fall, nearing the emergency exit. Lucky my sister-in-law caught his arm, which somehow stopped him tumbling down the stairs that lead to the courtyard.

Because he was walking and holding a tissue to his face, he went down like a ton of bricks.

Several people came to his assistance, including a lovely nurse, working in the transport section. She got him a wheelchair and ensured he was ok. Thank you 

How do I feel? Absolutely gutted, it made me cry, to know my very frail brother had been hurt again. In a stroke of luck, if you can call it that, it was to the opposite side to where, he had injured himself last week.

Last night I saw a perfectly mobile man leave the ward. He wanted to walk himself down and the nurse insisted he was taken in a wheelchair.

Any process, sadly failed my dear brother.

Responses

Response from Patient Opinion Australia

The following response has been published by Patient Opinion Australia on behalf of Flinders Medical Centre.

We encourage anyone with feedback about their care to contact the Southern Adelaide Local Health Network Consumer Advisory Service on telephone 8204 5433 or email HealthSALHNConsumerAdvisory@sa.gov.au.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by authenticwr64 (a relative)

As I expected and I note, it states - We encourage the patient, to contact.

I am grateful to you for getting the story to the service. My brother can't share.

God bless you for your work Patient Opinion.