"Treatment after a car accident"

About: Geraldton Hospital / Emergency Department

(as the patient),

After we were transported to Geraldton Regional from Dongara we were greeted by staff who treated us with compassion and care from the moment we arrived .

They were friendly, efficient and caring, ensuring we were given food and a cuppa after we were cleared medically.

Couldn’t fault the efficiency of the doctor who was very thorough and explained everything so we knew what was going on.

Responses

Response from Michele Young, Coordinator Executive Services, Executive Services, WACHS - Midwest

picture of Michele Young

Dear Old lady

Thank you for taking the time to get in touch and share your experience on Patient Opinion. The Geraldton Hospital are fortunate to have such caring and dedicated health professionals and its stories like yours which allows us to acknowledge the wonderful work our staff do each and every day.

Your feedback fills me with pride acknowledging the professionalism and importantly the kindness and compassion of our emergency department team. The team will be extremely pleased to hear that they made a difference to your experience and I will ensure your feedback is passed onto to them.

Your story will also be passed on to broader workforce to demonstrate the importance of kindness and compassion and the impact it can have on our patients' experience.

Thanks again for taking the time to write and I wish you all the very best on your road to recovery.

Kind regards

Michele

  • Old lady thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too

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