About: Perth Children's Hospital Perth Children's Hospital Nedlands 6009
Posted by LsMum (as ),
We have been waiting on surgery to be organised for my child for approx 4 months as gastro and ENT (ear, nose, throat) were doing a procedure at the same time. ENT booked it in and sent paperwork out, but we were told surgery should wait as the immunology proved my child is allergic to tape. This recommendation was ignored and when we attended pre op I asked if it was 2 procedures or 1 and was told they had managed to get the 2nd booked. I wasn't provided the name of the procedures or given paperwork and the nurse said it would be waiting on the day as I have to sign permission. The letter said we would receive a pre op anaesthetic phone call and it never arrived. Our paperwork said admission was between 11 and 11: 30 and I was told we would be in at 1pm. My husband took the day off work to be with me and we arrived at 11am. The nurse laughed and said you're early and I said no we're in at 1. She said we weren't due to arrive until 12:45 and the op was 3: 45. I was upset and annoyed as that changes pre op fasting and the care of my other kids. No apologies were made just that we should have received a call that the time was changed. It has knock on effects for how late we were at the hospital and how long our child would stay in post op etc., etc. This isn't a changed appointment this is surgery on a high risk patient.