"Small bowel obstruction"

About: GPs in the Durack Electoral District St John of God Midland Hospital

(as the patient),

After 4 operations and over 80 days in hospital .

Overall I was very happy with the way I was treated by the nurse and staff , although some of the night staff could be better disciplined as to regular patient checks . Most of the nurses should be congratulated on their work , I have many that I wish that I could thank in person. The doctors did well, but some things could have been better explained. In the condition I was in at the time, I did not think to ask.

After care would have been good, I believe that there may have been some communication breakdown between the hospital and my local health providers .

Responses

Response from Janet Jones, Director of Nursing, St John of God - Midland

Dear vertigov818

Thank you for your feedback regarding your recent experience at St John of God Midland Public and Private Hospitals.

I was sorry to learn that you felt you were not checked on frequently enough by nursing staff overnight and had some additional concerns related to communication from hospital doctors and the coordination of your discharge.

Feedback such as yours is invaluable and helps us improve the care we provide for our patients. I appreciate you bringing these issues to our attention and would appreciate the opportunity to learn more about your experience.

Please contact our Consumer Liaison Coordinator on 9462 4901 and provide further details which will allow us to look into the issues you raised.

I hope you have fully recovered from your stay and I look forward to hearing from you.

Thanks and kind regards

Janet Jones

Director of Nursing, Midwifery and Clinical Governance

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