"Wonderful Cardiac Rehabilitation Program"

About: Ambulance Victoria Box Hill Hospital / Emergency Department Cardiac Rehabilitation Program (Angliss)

(as the patient),

Last year, I was unfortunate to experience a heart attack. The ambulance service were incredibly quick to respond, and I was taken to Box Hill Hospital. Within a short time I had been admitted, and had a stent put in. The care I received at every point on the day of my heart attack was wonderful.

Following this, I was referred for the Cardiac Rehabilitation Program at the Angliss Community Rehab Centre. Going into the program, I didn’t want to do it – I am not overly sporty. However, having now completed the program, it was a great experience. I am so very grateful for all the people involved in the program; staff, cardiac nurses, volunteers, and all the people they invited to give talks. Everyone was so welcoming, and it was clear that they honestly cared. When they helped you through the program, even when you weren’t sure whether you were doing something right,you never felt stupid. I felt as though my welfare was important, and from what I could see, individual attention was given to every single person in the group. It was such a positive experience for everyone.

After this experience, I have even thought about volunteering myself. This program is so wonderful, I think that it needs to be extended – even doubled! Thank you all so much for everything.

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear octoberht59

Thank you so much for sharing your comments regarding your initial experience at Box Hill Hospital and your subsequent time with the Cardiac Rehabilitaiton Program at Angliss Hospital.

This must have been an incredibly difficult time for you and I was so pleased to read the staff treated you so well. It is clear the Eastern Health values of Patients First, Kindness, Respect, Excellence, Agility and Humility were in place for all staff. It will give me great pleasure to share your comments with all staff involved, and their managers, so they can see first hand the impact they have made.

I trust you coninue to use the information, knowledge and skills you picked up in the Cardiac Rehabilitation Program and are living with the best of health that's possible.

If you would like to progress with becoming a volunteer, could I suggest you email me at david.plunkett@easternhealth.org.au and I will be able to have the right people make contact with you.

Many thanks again and kind regards

David

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