"Esperance Hospital to Fiona Stanley via Flying doctor"

About: Esperance Health Campus / Emergency Department Fiona Stanley Hospital / Cardiology, CCU and Ward 4D Fiona Stanley Hospital / Emergency Department Royal Flying Doctor Service

(as a relative),

I took my husband to the emergency department at Esperance Hospital 2 weeks ago with chest & stomach pains. From the moment we arrived we were treated with the best of care. Josh the doctor in emergency saved his life & the staff were all fantastic. The flying doctor was called & I am so grateful they allowed me to fly with my husband. I can’t speak highly enough about this wonderful service and the professional & thoughtful staff. We were taken by ambulance to Fiona Stanley Hospital accompanied by the doctor from the flight, whom I can’t thank enough for his being there. The staff in emergency at Fiona Stanley & on the ward in CCU we’re so wonderful, they kept me informed & my husband received the best of care. This was our first experience with Fiona Stanley and I’m blown away with all the staff, they are so happy & caring, nothing is too much trouble. The ambulance staff in Esperance & Perth were also so caring and considerate.  Thank you all for not only saving my husband's life, but also for making such a traumatic experience much easier to navigate 

Responses

Response from Peter Tredinnick, A/Regional Director, Regional Office, WACHS Goldfields

picture of Peter Tredinnick

Dear Jp19,

Thank you for providing such positive feedback and we hope that your husband is recovering well.

It is a privilege for us to have such a skilled and compassionate team in Esperance. The positive way all the different services work together is commendable and a testament to the dedication of all involved.

I will ensure that your feedback is passed on to all of the staff at the Esperance Hospital, particularly Josh and those involved with your husbands care and who help you through the difficult time.

Kind Regards,

Peter Tredinnick

A/Regional Director

WACHS Goldfields

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Update posted by Jp19 (a relative)

Thank you Peter, my husband will make a full recovery & it is all thanks to the initial treatment & care provided by Josh. I appreciate you passing on my feedback & yes they are all fantastic ☺️

Response from Neil Doverty, Executive Director, Fiona Stanley Fremantle Hospitals Group, South Metropolitan Health Service

picture of Neil Doverty

Dear Jp19,

Thank you so much for taking the time to share feedback regarding your experience at Fiona Stanley Hospital.

I was so pleased to read how the staff were kind and helpful and that you and your husband experienced outstanding care. The Emergency and CCU teams do a fantastic job and it is very clear that our values are alive and well!. The teams have also read your feedback and were also pleased to hear of your positive experience.

I hope your husband is recovering.

Kind regards,

Neil Doverty

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