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"Why was I not given an MRI?"

About: Royal Perth Hospital

(as the patient),

I was involved in a terrible accident two years ago. I still don’t remember it.  I was apparently knocked out at the scene. I was sent to Royal Perth Hospital from Peel Health Campus due to a decline in my gcs - recorded by nurses in the records as 13/15. 

Royal Perth took me on and immediately documented - gcs 15/15.  I can only go on what my daughter says but she says I slept most of the time and wasn’t able to say the season or month etc for all the time I was in there. They did a cat scan the day after admission and that was it. My daughter begged them to do an MRI as she said I was not normal. She said I was glassy eyed and just appeared to be existing. Apparently I wanted to go home and after 6 days was discharged (which I don’t remember) 

It seems to me that those treating me obviously felt there was nothing wrong with me. Life after that was a blur for a while I had OT and physio by Fiona Stanley as I was dumb as - I had terrible headaches and nausea, I couldn’t sleep, and found emails sent to them by me, yet I don’t even remember writing to them but I had and they kept fobbing me off telling me it was concussion, eventually my GP sent me for MRI scans as my knee had been painful since the accident too. They found a fracture in my left knee (since been operated on) and a bleed in my head. Royal Perth said monitor it conservatively and we will see her in 4 weeks after a scan. They moved it to 8 weeks with no scan. However my headaches had got so bad that I was almost vomiting and my left side remained affected. My doctor sent me for another MRI and the bleeding had got even bigger with mass effect.  Thank god I have a good GP. She got hold of another doctor. 

I have had a heap of OT and physio and surgery on my knee etc since but I am still jobless.  I fear for my future all because I do not think the doctor treating me at Royal Perth took the care they should have.

Responses

Response from Lesley Bennett, Executive Director, Royal Perth Bentley Group

picture of Lesley Bennett

Dear Lost years

I’m very sorry for the difficult and prolonged experience that you have been through. The impact on your health from this injury has no doubt been significant and I empathise with the toll this must have taken on you and your family. Without further information, it is difficult for me to answer your questions or comment specifically here. However, I think it is very important that we review your treatment and situation. Can I ask you to please contact our Consumer Engagement Unit on 9224 1637 and speak with one of the staff. Receiving your feedback through this formalised channel will allow us to review the treatment you have received and also support you going forward.

Yours sincerely

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful