You're offline
You're back online! Refresh the page
The site has been updated! Refresh the page

"Fremantle Hospital Day Surgery"

About: Fremantle Hospital and Health Service

(as the patient),

From the minute I arrived at the ward with my wife, I was treated with friendliness and compassion. After admission, even though it was cross-over time between morning and afternoon surgery lists and all the staff were super busy, the care I received was excellent. Special kudos to Ellie who looked after me prior to surgery and although she was working in a different area when I returned from theatre, took the time to visit to inquire as to my wellbeing. The reception staff were cheerful, the patient services assistants were so friendly and helpful, and all the nursing staff, even though they were run off their feet at times, were amazing. Nothing was too much trouble for anyone, they all worked well as a team and everyone kept busy at all times, I didn’t see anyone slacking off or grumpy the whole time I was there. The doctor was informative, treated me with respect and dignity and was basically, a very reassuring and nice person.

Responses

Response from Neil Doverty, Executive Director, Fiona Stanley Fremantle Hospitals Group, South Metropolitan Health Service

picture of Neil Doverty

Dear hydrusts77,

Thank you so much for sharing your recent experience of the Day Surgery Unit at Fremantle Hospital. It was lovely to read of the supportive and friendly care you received at the time of your surgery. Our staff really do put patients first and I am very glad that this was how you were made to feel, and that all the staff played such a pivotal role in helping you through this journey.

I know that the staff of the Day Surgery unit were very pleased to read your message of thanks.

Thank you again for your kind message and I do hope you have continued to recover well from your surgery.

Kind regards

Neil Doverty

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful