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"Lovely care received as a day patient"

About: Warren Hospital

(as the patient),

Recently I had to spend half a day as a patient due to a little operation that needed doing. Arriving at Warren District Hospital I was very nervous but after sitting and talking to Lisa in the Recovery Room prior to having an anaesthetic I felt very much at ease. My nurse Sarah was very friendly and lovely. Going down to my operation with all the nurses & doctors in the theatre was very calming. Back in the Recovery 4 Bed Room, Lisa, Sam, Kerry and another nurse which I can't remember her name were all hands on to their patients and just couldn't do enough to make my recovery go well. I have never met a group of lovely people like this before that take so much care in their patients before and after an operation. I have had no problems after my operation and I'm very sorry that I missed the phone call that I received on Sunday following up from my procedure. Well done to the lovely staff that I had on that day and could you please pass this on to them, thanks. 

Responses

Response from Jeremy Higgins, Operations Manager, Inland, WACHS South West

Dear Mumsy,

Thank you for taking the time to post this feedback following your care at Warren Health Service. I’m glad to hear your recovering. Our staff aim to provide a high quality patient focused service. I will make sure this feedback is shared with the team – I’m sure it will make their day.

Kind regards

Jeremy Higgins

Operations Manager - Inland

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