"End of life care - Bridgetown Hospital"

About: Bridgetown Hospital

(as a relative),

My Mum was born in Bridgetown, and all but a few years in her late teens, lived all of her 82 years there. She lived a good life but was diagnosed with a terminal lung condition mid 2018. Dad cared for her at home for as long as he was able, but when that wasn’t possible, she went to Bridgetown Hospital. 

I can not speak highly enough of the care she received. Doctors were responsive to her needs, always with a focus of keeping her comfortable. The nursing staff were absolutely awesome - so attentive, professional and personable - with great attention to the little things that mattered to Mum. Support staff stayed a little longer than they probably should have for a chat - it would only take Mum a few minutes to work out who the staff member was related to or some family connection. 

Mum chose to pass quietly in the night - but we didn’t feel she was alone. Whilst in the hospital - we all felt she was surrounded by friends. 

If the purpose of a small regional hospital is to provide care to local community members - Bridgetown Hospital succeeded with flying colours. I can’t think of a better tribute to a local than being able to end your days in your own community, being cared for by staff who genuinely cared for her.  I am humbled by their care and support. 

Responses

Response from Anne-Maree Martino, District Manager, Blackwood, WACHS - South West

Dear Humbled by care

Thank you for sharing your story on Patient Opinion the feedback is much appreciated.

The dedicated team at Bridgetown were very happy to care for your Mum and support your family during her illness.

It is heart-warming to know we made a difference and met all your Mum’s needs.

We pride ourselves in being able to provide holistic care for members of the Bridgetown Community and their families. I have passed on your lovely comments to the Doctors, Nurses and all the staff at Bridgetown Hospital.

Anne-Maree Martino

District Manager Blackwood

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