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We believe that patients' feedback -
good or bad - is essential to improving Australian health services.

Tell us what was good and what could be improved, say thanks or call for change - we'll pass your stories to the people in the health services who can make a difference.

Tell your story - Make a difference

Featured stories

View latest stories
"...I was an inpatient on Ward Dickinson 3 South with a small stay in Cardiothoracic ICU. The nursing staff on both wards were diligent, caring and compassionate and made my stay comfortable and felt safe and in good hands."
STORY HAS A RESPONSE

About: Prince of Wales Hospital / DB3 - Cardiothoracic Intensive Care Unit (CTICU) and Prince of Wales Hospital / DB3S - Cardiothoracic Surgery Ward
"Over the three weeks I've been going to PACC, the staff there have always been helpful and friendly no matter how busy or stressed they are, patient care is obviously the highest priority."
STORY HAS A RESPONSE

About: Peel Health Campus
"My only concern was towards the end when he had lost the use of his legs, nurses didn't come to our aid quick enough to take him to the toilet. The overall experience my father had was a comfortable one, but they really need more staff throughout the night."
STORY HAS A RESPONSE

experienced by 1 other

About: Wantirna Health / Palliative Care Inpatient Unit
"There was a lady there with a very young child who was crying, vomiting and I felt was terrified. I asked her how long she had been waiting and she said 40 minutes."
STORY HAS A RESPONSE

About: Kerang Hospital
"Anthony, the Nurse Practioner, saw us both times... he was so calming and kind to the children, he put my mind at ease and explained everything clearly, and he was so knowledgeable and efficient."
STORY HAS A RESPONSE

About: Geraldton Hospital / Emergency Department
"I felt I was being treated as the problem not the patient. A positive attitude and a simple apology would have been most helpful and well received."
CHANGE PLANNED

About: Sir Charles Gairdner Hospital / Cancer Centre

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