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"After declaring the applicable medication and progressing with my sample, the nurse present and I both signed the required documentation and had my sample sent off. Due to a failure of information provided at PathWest’s end, I not only missed out on 4 days work, but almost lost a job in the process. "
STORY READ

About: PathWest Laboratory Medicine WA and PathWest Perth Collection Centre
"We were treated promptly and treated well... but we met 4 staff that evening and not one introduced themselves or their role to us or our child. "
STORY HAS A RESPONSE

About: Kalgoorlie Health Campus
"After rushing all her catch up appointments she didn't feel anxious or scared at all, because everyone kept telling her they will take good care of her. The staff were amazing with her care, reassuring her she will be well looked after. "
STORY HAS A RESPONSE

About: Ipswich Hospital / Ipswich Midwifery Group Practice and Ipswich Hospital / Maternity
"I cannot fault the care we received, from the paramedics who attended my husband at home then transported him to hospital, to the fabulous and caring nursing staff in the emergency department. We felt like people actually cared about us. "
STORY HAS A RESPONSE

About: Sale Hospital / Emergency Department and Sale Hospital / Medical Service/Ward
"She had seemingly been forgotten - possibly due to being in the corridor. An Occupational Therapist (OT) had come to check her arm, it was discovered that it had been bleeding profusely. The plaster and bandages were removed in the corridor and the whole arm had to be plastered again. "
STORY HAS A RESPONSE

About: Sir Charles Gairdner Hospital / Emergency Department and Sir Charles Gairdner Hospital / Orthopaedic Surgery
"I felt angry that no one was categorising patients at the door in regards to severity of symptoms (hence the name triage). I was also appalled by the ED nurse's failure to recognise a clearly broken limb and act accordingly."
STORY HAS A RESPONSE

About: St John of God Midland Hospital / Emergency Department
"My parent was severely malnourished and needing dressings daily for the second stoma which was treated as an open wound. Could you please explain to myself and my family why Barham Hospital could accept my parent so readily, but Kerang (which is a bigger hospital with more facilities and more doctors visiting) could not?"
CHANGE MADE

experienced by 1 other

About: Barham Koondrook Soldiers Memorial Hospital, Echuca Hospital and Kerang Hospital / Urgent Care Centre

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