"Families asking questions and providing feedback."
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by KEM (as ),
The hospital my father was in has introduced communication whiteboards so families can keep up to date on the patient's progress and record their questions. A great idea, but on the day I had a few questions that I hadn't been able to have answered during that visit, I went to write my questions on the whiteboard - and there was no pen. This was quite frustrating on top of not being able to find out the information I needed about my elderly father's progress from any of the staff on that shift.