"The ability to diagnose"

About: Maroondah Hospital

(as a parent/guardian),

Not overly confident in your ability to diagnose anything medical, given after all those years of medical school yet you cant tell the difference between a male and a female much less diagnose pnuemonia.


Response from Jo Gatehouse, Director, Quality, Planning and Innovation (Acute Health and Consumer Participation and Patient Experience), Eastern Health

picture of Jo Gatehouse

Dear Disappointed again,

It sounds as though you feel very let down by the service your loved one received at Maroondah Hospital! I apologise that this has been your experience.

I would like to be able to look into the care provided by our staff but your story does not give me enough detail. We do take all feedback seriously at Eastern Health as it provides us with an opportunity to improve our services. If you would like us to follow up your concerns, please contact either Laura or Sharon at our Centre for Patient Experience on 1800 327 8376.

Kind Regards,

Jo Gatehouse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful