"Wonderful care of my mother at Maroondah Hospital"

About: Maroondah Hospital

(as a relative),

I just want to pass on my gratitude to the wonderful staff at Maroondah Hospital.

My mother has been in and out of Maroondah Hospital on and off since Boxing Day.

She has gone through emergency and spent much time on the ward.

Our family have found the service and the staff in emergency to be first rate.

The time spent in the ward has been exceptional, as has all staff that we saw on that ward from Doctors, Nurses, Support Staff and anyone else including allied health. They have made my mother’s stay as comfortable as a stay in hospital can be.

Our family have been treated with respect and kept informed at all times. The professionalism of staff is most noticeable and all of this is done with a smile.

Your staff should be commended on the great service you provide to our community.

Responses

Response from Alan Lilly, Chief Executive, Eastern Health

picture of Alan Lilly

Dear Mothertreatedwithrespect

Many thanks for sharing your story on Patient Opinion - it was just terrific to read your feedback and it makes me feel very proud of the great work undertaken by our frontline staff.

It really is great to receive such positive feedback and it reinforces for our staff the value of their work in the community we serve. Your commendation is greatly appreciated and will mean so much to the staff too.

I will take great pleasure in passing your feedback onto the ED and ward teams and again, thank you for taking the time to write and share your experience with us.

In the meantime, I do hope that your mother is going from strength to strength.

Kind regards, Alan Lilly.

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